Delivery information

It's my aim to get your Comfy Marmalade order to you swiftly, securely, in as kind a way to the planet as possible, and with enough colour and fun to bring a big smile to your face. With this in mind:

Dispatch times

All Comfy Marmalade orders are dispatched within two working days; I've never yet missed that target but if things are getting tight I'll be sure to let you know.

Postage

All my Etsy orders are sent first class Royal Mail, primarily via the friendly Post Office at the end of our road (very convenient!). The vast majority of Comfy Marmalade products on Etsy include free first class postage to UK addresses, however some of my lower priced items have a bit of postage added - if postage is to be included this is made clear on each individual listing.

Comfy Marmalade products purchased via Spoonflower and Teemill are distributed direct from their warehouses and each company has its own delivery policies and procedures so please do check them before you order.

Non-UK orders on hold

At present I only post out within the UK. This is because of the challenges that Brexit is bringing in terms of new and changing rules and regulations, and also because of the extra pressures that Covid measures are placing upon non-UK postal services, meaning that I can't currently depend on a successful delivery of orders outside of the UK. I apologise for this wholeheartedly, and I hope to be able to resume non-UK orders very soon.

Looking after the planet

All my packaging choices are made with consideration to the potential impact on our planet. So, I don't use any plastic in my packaging, all protective cellophane wallets for cards and envelopes are biodegradable, and everything else is recycled and / or recyclable.

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